What We Collect and Why We Collect It
When you create an account with us, we collect the details you submit — your name, email address, contact number and any identity verification documents we are required to request. When you deposit using bKash, Nagad or Rocket, we record transaction references and amounts so your
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wallet credits correctly and we can resolve any payment queries. We also collect device and session data — browser type, IP address, pages visited — to keep your account secure and to detect unusual login activity. We do not store your mobile wallet PIN or full
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bKash, Nagad or Rocket account credentials on our servers; those stay with your wallet provider. Cookies and similar technologies track your session state so you stay logged in and your preferences are remembered across visits. We use the data we collect to operate your account, verify
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your identity where required, process transactions and respond to your support requests. We may share limited data with payment processors and fraud-prevention services strictly to complete those functions. We do not sell your personal information to advertisers or unrelated third parties. Retention periods vary by data
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type: transaction records are kept as long as required by applicable rules in your eligible region, and you can request deletion of non-essential data by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.